Managed IT Services
Complete end-to-end ownership of your technology stack. We act as your internal IT department without the overhead.
Learn more →Canada's trusted IT partner, headquartered in Burlington, Ontario
Managed IT Support for Burlington, Hamilton, Toronto, Oakville, Mississauga, Ottawa, Vancouver SMBs.
Hyper local and hyper national. On-site engineers across Burlington, Oakville, Hamilton, and the GTA, plus 24/7 monitoring and support for your sites anywhere in Canada.
Book a free IT audit
15 Min
Response target
Critical tickets, day or night.
Trusted by Canadian businesses
For over 20 years
OntarioTrusted by organizations across Ontario
Canadian owned
Data kept in Canadian regions
0+
Years in business
0/7
Monitoring coverage
Burlington HQ
On site locally, supported Canada-wide
Who is Outsource IT?
Outsource IT Computing Inc. is a Canadian-owned managed IT services provider (MSP) headquartered in Burlington, Ontario. It has been providing managed IT services for over 20 years, including fully managed IT, co-managed IT, cybersecurity, managed cloud, Microsoft 365, disaster recovery, and virtual CIO services to small and mid-sized businesses across Burlington, Oakville, Hamilton, Mississauga, Toronto, and the wider Golden Horseshoe, and it supports multi-site clients in every Canadian province and territory. Support is staffed 24/7 from Canada, monitoring runs continuously, and critical tickets carry a 15-minute response target.
- Headquarters
- Burlington, Ontario, Canada
- Experience
- Over over 20 years serving Canadian businesses
- Best for
- Canadian SMBs with 10 to 250 staff, single or multi-site
- Coverage
- On site across Ontario, remote and monitored Canada-wide
- Response target
- 15 minutes on critical tickets
- Specialties
- Cybersecurity, cloud, compliance, co-managed IT
Hyper local. Hyper national.
Managed IT support across Canada, coast to coast.
Outsource IT is a Canadian-owned managed IT services provider headquartered in Burlington, Ontario. Local clients across Halton, Hamilton and the GTA get same-day on-site engineers, and multi-site clients get the same service desk, 24/7 monitoring and security stack in every province and territory, with on-site work outside Ontario coordinated through vetted local field technicians.
13
Provinces and territories
Remote support, monitoring and security coverage anywhere in Canada.
24/7
Monitoring, every time zone
Alerting and response follow your sites, not our office hours.
1
Service desk and invoice
Multi-site businesses get one team, one stack and one bill.
IT services built for how you actually work
Beyond fixing computers, we build the technological foundation your business needs to scale safely.
Cybersecurity
Advanced threat detection, phishing simulation, and endpoint protection.
Learn moreManaged Cloud
Azure and AWS management optimized for performance and Canadian data residency.
Learn moreCo-Managed IT
Support for your existing IT team. We handle the heavy lifting while they focus on strategy.
Learn moreMicrosoft 365
Licensing, migration, tenant hardening, and ongoing management.
Learn moreDevice Management
Automated provisioning, encryption, and lifecycle tracking for all hardware.
Learn moreHelp Desk
Real people in Ontario answering your calls in seconds.
Learn moreThe 3-step path to better IT
Onboarding doesn't have to be painful. Our process is built for zero downtime and immediate improvement.
01
The Deep Audit
We map your entire network, find security gaps, and identify immediate cost-saving opportunities.
02
Seamless Integration
We deploy our security stack and management tools without interrupting your daily operations.
03
Active Management
Your dedicated team begins 24/7 monitoring and proactive maintenance of your business.
Frequently asked questions
How fast is your response time for IT support?
We target a 15-minute response for critical issues, with 24/7/365 emergency escalation. Because our team is based in Burlington, an engineer can be on-site across Halton and the GTA the same business day when hardware needs hands.
Are you a Canadian-owned IT company?
Yes. Outsource IT is Canadian-owned and operated, and we configure cloud and backup environments to keep client data in Canadian regions for PIPEDA and data-residency requirements.
Can you work with our existing internal IT person?
Absolutely. Our Co-Managed IT model is built to augment internal teams with monitoring tools, a shared ticketing system, after-hours coverage, and Tier 3 escalation, so your staff can stay focused on business-line projects.
What areas in Ontario do you serve?
We are headquartered in Burlington, Ontario and serve clients throughout Oakville, Hamilton, Milton, Mississauga, Toronto and the wider GTA, Kitchener-Waterloo, and the Niagara Region.
How much do managed IT services cost in Burlington?
Most Ontario SMBs we work with land on a predictable fixed monthly fee scoped per user and per server. Pricing depends on headcount, server count, compliance requirements, and how much on-site work you need. A no-cost IT audit produces an exact number before you commit.
What happens during onboarding?
A standard transition runs 14 to 21 business days: a non-intrusive network discovery phase, documentation and security remediation, then deployment of monitoring and backup agents. Staff generally notice nothing beyond a new support number.
Ready to stop worrying about your IT?
Join the Ontario businesses that trust us to keep their systems secure and operational.
