Consultation services are provided to all Outsource IT clients as an add-value service. Whether you are approaching Virtualization, new server technology, or addressing security concerns, Outsource IT is here to help you reach your objectives. We can scale our efforts to fit into areas where your organization may require additional knowledge or provide resources where internal personnel are unavailable to meet project timelines. Outsource IT can truly complement your internal staff and enhance your capabilities.
Outsource IT prides itself on getting it right the first time but recognizes that this too needs to be monitored and managed. Every service ticket performed through Outsource IT goes through a validation step either internally, or externally through client confirmation, that expected results have been achieved before any completed service ticket is finalized.
Outsource IT follows ITIL best practices methodologies in all of our service deployment and management services constantly reviewing and training our staff on a regular basis.
Detailed contract agreements with clear deliverables are provided for every managed services client as well as for any recurring services offered by Outsource IT; clearly defining the service, SLAs, contacts, and other vital information.
THE RIGHT FIT
We want you as a client. Let us help you find the right IT solutions for your own unique needs. Take the worry out of IT solutions, because at Outsource IT being exceptional is the expectation.