Outsource IT provides services to clients with operations across Canada and into other countries as well as clients with headquarters in other countries who need support at their Canadian sites.
Outsource IT provides a complete solution portfolio for industries of any size and any location including international accounts with product or service requirements throughout Canada.
With an experienced and dedicated team, Outsource IT meets the demand of corporate industries in a wide variety ways:
- Negotiate best possible pricing with every major Vendor
- Regular reporting on product availability and standardization guidance
- Customized sku’s and systems meeting exact specification requirements
- Scheduled and regular business reviews with senior technical leads, business managers and vendor representatives
- Service department enhancement and support for large projects and personnel failover
- Service solutions to augment existing staff and allow focus time of in-house technical team members
- Consistent and reliable service delivery anywhere within Canada
- Detailed communication methods for logistics, service tickets, product ordering and priority service items
- Easy access portal system for real time service ticket status
- Capabilities at every level of IT, from the most basic to the most complex
- Direct access to Solution Architects on staff as well as vendor specific
- 24×7 service operations that are available with a single phone call and answered within 30 seconds every hour of every day
With the ability to provide any level of service or solution at any location at any time, Outsource IT is able to meet the high-level needs of any corporate infrastructure.
THE RIGHT FIT
We want you as a client. Let us help you find the right IT solutions for your own unique needs. Take the worry out of IT solutions, because at Outsource IT being exceptional is the expectation.