Maximizing Business Performance with Explainable AI
Artificial Intelligence (AI) is hot. Businesses everywhere are busy developing strategies to incorporate it. The potential advantages are just too great to ignore. However, not all AI approaches are equal. The wrong approach involves relying on black-box AI solutions that obscure their inner workings, posing potential risks to businesses. On the other hand explainable AI (XAI) solutions allow end users to see why and how they arrive at their outputs. This article discusses the risks of black-box AI, why XAI solutions are a much better option, and what businesses need to do to go all-in on XAI.